Rejecting a Loan
- 27 Oct 2021
- 1 Minute To Read
-
Print
-
DarkLight
-
PDF
Rejecting a Loan
- Updated On 27 Oct 2021
- 1 Minute To Read
-
Print
-
DarkLight
-
PDF
Loan Accounts that do not meet the loan decisioning criteria can be rejected, as long as the Loan state is Pending Approval or Partial Application.
To do so:
- Open the account.
- Select Close > Reject.
- Add a note about the reason you are rejecting the loan (optional).
- Select Close.
Please Note
When a loan account is rejected it will be displayed in the Closed Accounts tab for the client. A Closed (Rejected) loan account cannot be edited anymore, except for its custom fields or name. All attachments and activities are kept for future reference.
Undoing a loan rejection
When a Loan Account is rejected by mistake, it can be brought back to its previous status.
To do so click on More > Undo Reject > Add a note (optional) > click on Change State.
Was This Article Helpful?
