Rejecting a Loan
- 26 Jun 2023
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Rejecting a Loan
- Updated On 26 Jun 2023
- 1 Minute To Read
- Print
- DarkLight
- PDF
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Loan accounts that do not meet the criteria for offering a loan can be rejected, as long as the loan state is Pending Approval or Partial Application.
To do so:
- Open the account.
- Select Close > Reject.
- Add a note about the reason you are rejecting the loan (optional).
- Select Close.
Please Note
When a loan account is rejected it will be displayed in the Closed Accounts tab for the client. A closed or rejected loan account cannot be further edited, except for its custom field values or name. All attachments and activities are kept for future reference.
Undoing a loan rejection
When a Loan Account is rejected by mistake, it can be brought back to its previous status. To do so select More > Undo Reject and then add an optional note. Lastly, select Change State.
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