Rejecting a Loan
- Updated On 22 Nov 2019
- 1 Minute To Read
-
Print
-
DarkLight
Rejecting a Loan Account
Loan Accounts that do not meet the loan decisioning criteria can be rejected, as long as the Loan state is Pending Approval or Partial Application.
To do so, open the account > click on Close > Reject > add a note (optional) > click on Close.
Please Note
When a loan account is rejected it will be displayed in the Closed Accounts tab for the client. A Closed (Rejected) loan account cannot be edited anymore, except for its custom fields or name. All attachments and activities are kept for future reference.
Undoing a Loan Rejection
When a Loan Account is rejected by mistake, it can be brought back to its previous status.
To do so click on More > Undo Reject > Add a note (optional) > click on Change State.
If you have a question about how anything works or have come across something you haven't seen explained here, get in touch with our community of fellow users and Mambuvians where someone will lend a hand.
* If you don't already have an account you will be prompted to create one when you first visit the site.
Was This Article Helpful?
