Managing Loan Products
- Updated On 06 Jan 2020
- 2 Minutes To Read
Managing Loan Products
Edit a Loan Product
To change any loan product click on Administration > Loans > Products > find the product you want to change > select Actions > Edit > make the changes > save the product.
Effects in loan accounts
When you edit a product in Mambu, the new terms and conditions will only affect any new accounts created under that product. Existing accounts can only be changed to reflect the new product terms if they are Pending Approval. In that case, you can click on More Actions > Edit Account > make the changes > Save Changes
Change existing accounts' terms
To change an account which has been aproved and disbursed already you need to first click on More Actions > Undo Disburse or Undo Approval.
The account state will go back to Pending Approval and you will be able to edit it.
Tracking Changes in Loan Products
For auditing purposes, all changes that occurs in a product, will be tracked and displayed both under the Activity feed on the dashboard and on the actual product's activity feed.
As with all other activities, these changes will be stored with the details about date, time and the user who edited the product providing a complete audit trail for every product.
Activate and deactivate a Loan Product
When you create a loan product, you can select to either create the Product as Active or Deactive and activate it later, for example, after settings have been checked by another user under the four-eyes principle. To activate or deactivate your products, go to Administration > Products > Loans > Actions > click on Activate/Deactivate.
When you deactivate a product, it will no longer be available to create new loan accounts under. However, any active loan accounts that were part of the now deactivated product will remain active.
Delete a loan product
To delete an existing loan product, go to Administration > click on Loans > Products > click on Delete.
You can only delete products that have never had accounts associated to them. In case the product you're trying to delete has been or is being used, you'll get a warning message preventing you from deleting the product.
If you have a question about how anything works or have come across something you haven't seen explained here, get in touch with our community of fellow users and Mambuvians where someone will lend a hand.
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