Event Triggers for Notifications
  • 20 Jul 2022
  • 3 Minutes To Read
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Event Triggers for Notifications

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When setting up auomated SMS, email, and webhook notifications you must select the event which will trigger the notification to be sent.

The available events for each communication type will depend on the target and recipient selected for the notification template.

Below is a list of available events with descriptions:

Event Description
Account in Arrears An account has changed its status to In Arrears (affected by arrears tolerance period).
Accounts Updated Accounts have been updated following End of Day processing (Webhooks only).
Authorization Hold Amount Decreased The amount for an authorization hold request has decreased. (Webhooks only).
Authorization Hold Amount Increased The amount for an authorization hold request has increased. (Webhooks only).
Authorization Hold Created An authorization hold request has been created. (Webhooks only).
Authorization Hold Expired An authorization hold request has expired. (Webhooks only).
Authorization Hold Reversed An authorization hold request has been reversed. (Webhooks only).
Authorization Hold Settled An authorization hold request has been settled. (Webhooks only).
Change Interest Rate The interest rate for a loan or deposit account has changed.
Client Activity Any client activity.
Client Approved A client's status has been changed to approved.
Client Created A new client has been created.
Client Rejected A client's status has been changed to rejected.
Credit Arrangement Account Added An account is added to a credit arrangement.
Credit Arrangement Account Removed An account is removed from a credit arrangement.
Credit Arrangement Approved A credit arrangement is approved.
Credit Arrangement Closed A credit arrangement is closed.
Credit Arrangement Created A credit arrangement is created.
Credit Arrangement Deleted A credit arrangement is deleted.
Credit Arrangement Rejected A credit arrangement is rejected.
Credit Arrangement Withdrawn A credit arrangement is withdrawn.
Data Access State Changed Database access has changed between read/write and read-only states, for example during maintenance (Webhooks only). Please be aware, due to the elimination of downtime during system updates, we no longer support the read-only Mambu state.
Deposit A payment is made into a deposit or savings account.
Deposit (Adjustment) A deposit transaction has been reversed or adjusted on a savings account.
Deposit Account Activated A deposit account has been activated.
Deposit Account Activity A non-transactional change has been made on the deposit account (Webhooks only).
Deposit Account Approval A deposit account has been set to approved status.
Deposit Account Closure A deposit account in Active or Matured state has been closed.
Deposit Account Created A deposit account has been created.
Deposit Account Rejection A deposit account has been rejected in the approval process.
Deposit A deposit transaction has been logged in a deposit account.
Group Activity Any group activity.
Loan Account Activity A detail change (a non-transactional change) was performed on the account. Every time any detail on the account is changed a notification will be sent if this Event is selected. If conditions are set to the notification (ie. when) then anytime a change is made on the account the notification is sent only if it meets the specified conditions.
Loan Account Approval A loan account has been set to approved status.
Loan Account Closed (Repaid) A loan account has been set to closed status after being fully paid (i.e. closed with all obligations met, zero balance).
Loan Account Created A loan account has been created.
Loan Account Refinanced A loan account has been refinanced into a new account.
Loan Account Rejection A loan account is marked as rejected in the loan application process.
Loan Account Rescheduled A loan account has been rescheduled into a new account.
Loan Anticipated Disbursement Allows to specify how many days before anticipated disbursement the notification should be sent.
Loan Disbursement A disbursement transaction has been posted on a loan account.
Loan Disbursement (Adjustment) A loan disbursement transaction has been adjusted or reversed.
Loan Repayment A repayment transaction has been posted on the loan account.
Loan Repayment (Adjustment) A repayment transaction is reversed or adjusted on the loan account.
Loan Write Off A loan is set to closed status with a write-off transaction.
Portal Activated The Customer Portal has been activated for a client.
Portal Password Reset A Customer Portal password reset has been requested.
Unpaid Repayment Due The loan account has a repayment due in "x" calendar days. You can define a reminder to be sent prior to due date.
Withdrawal A withdrawal transaction has been posted on a deposit account.
Withdrawal (Adjustment) A withdrawal transaction on a deposit account has been adjusted or reversed.

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