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Mambu Terminology

Last Updated: Jan 06, 2017 02:43PM CET

Account

A record of all the financial transactions of each of your organization's clients or your organization's Assets, Liabilities, Equity, Expenses and Income.
In a loan account Mambu stores all the information related to disbursements, repayments, interest rates and withdrawals. In a savings account Mambu keeps track of all deposits, withdrawals and the interest rates associated to it.


Active
1. Status of an account that allows transactions like withdrawals, disbursements or deposits.
A loan account is considered to be active after being disbursed and a savings account will become active after being approved. Both will remain active until they are closed.
2. Status of a client with open accounts in Mambu or clients with no open accounts at the moment but who remain eligible for financial services in your organization.

Administrator
A type of user in Mambu. This is the role with more permissions associated to it. By default, users assigned with this role can do any operation in Mambu.

Arrears
The part of a loan repayment that hasn't been paid on the date it was due. "In arrears" is the state of a loan that has one or more repayments overdue.

Assets
Items owned by your organization and which have a monetary value associated to it, such as loans, equipment, cash, etc.

Backdate
To log a transaction that happened in a previous date with the date when it occured instead of the current date.

Balance
The amount of money left in an account after a transaction like a deposit, withdrawal or repayment.
It includes principal, interest,

Balance Sheet
A financial report that gives you information about your organization's Assets, Liabilities and Equity at a given point in time. It shows how the organization is performing as well as its value.

Branch
Each of your organization's local units that provide financial services and manage your organization's clients from that specific location. Mambu allows you to assign clients to offices and to compare the different offices' performance.

Centres
Centres can be used to organize your clients and groups according to the place where they are located and meeting day with the credit officer, for instance. Centres are always associated to a specific branch.

Chart of Accounts
All of the General Ledger accounts ordered by their type - assets, liabilities, equities, expenses or income - and with standard codes associated to each.

Client
Each of your organization's customers with a profile created in Mambu.

Client ID
A unique identifier that Mambu automatically assigns to each of your organization's clients when their profile is created.

Closed
State of an account that doesn't allow transactions anymore. Mambu keeps the closed accounts associated to the client who owned it.

Credit (Accounting)
The value entered in accounts which shows a decrease in your assets or expenses or increases in your liabilities, revenue and capital.

Currency
The form of money used by your MFI.

Credit officer
A type of user whose responsibilities are directly related to the management of loan accounts from the application stage till the loan account is closed or withdrawn. Mambu allows you to assign clients to credit officers and keep track of their individual performance.

Daily Savings
A savings product where the client is free to make deposits and withdrawals when they wish.
The interest is issued at a certain period and accrued over time.

Debit (Accounting)
The value entered in accounts increasing your assets or expenses or decreasing your liabilities, revenue or capital.

Deposit
The amount of money transferred to a client's savings account. Mambu keeps track of the method used for the transfer (e.g. cash, check or bank transfer) and stores this information in the history of transactions of that specific account.

Detail Account
A category of accounts in the General Ledger containing the transaction's balances.

Disbursement
The action of releasing the loan amount to the borrower. Based on the date of the disbursement Mambu can automatically calculate the repayment schedule for that loan.

Equity
The organization's value which is property of the shareholders. It corresponds to the value of assets minus the liabilities.

Expense
The value of assets that is used to sell your services.

Fixed deposit
A type of savings product with a certain opening balance and fixed for a certain time period with a given interest rate after which the clients may withdraw their money.

GL Code
The number used to identify an account in the General Ledger.

Grace period
The period of time defined by the number of installments in which the loan repayments don't include interest.
The grace period is defined when you're creating the loan products.

Group
A type of client composed of at least two members who also need to have an individual profile in Mambu.
Mambu distinguishes between Pure Groups and Solidarity Groups.

Pure Groups are treated in Mambu as a single client in the sense that their loan account is tracked as one, regardless of how the members use the amount among themselves or, in case of late repayments, which of the members is responsible.

In Solidarity Groups the loan is tracked individually, meaning that the transactions are reflected in each of the members' individual accounts including how much each client gets form the total amount disbursed.

Header Accounts
A category of account that is only used to group Detail Accounts of the same type.

Income
The amount received by your organization for the services provided, sales or profit from investments.

Interest
1. The fee that is charged by your MFI to borrowers for the use of a loan amount
2. Amount accrued to a client's savings account over time

Journal Entries
The records of all the transactions in your organization which have accounting implications. They can be automatic or manually entered.

Language
The language that Mambu's users choose to see displayed in the system. Currently, Mambu provides an English,  a Portuguese, a Spanish, a Georgian and a Chinese version.

Liabilities
What your organization owes to others both currently and in the future. Your clients deposits, for instance, are considered to be a liability as the amount will be returned to the clients.

Loan
1. The amount that your organization lends to a customer.
2. An account associated to a borrower with terms and conditions defined by a loan product.

Loan Rescheduling
Is an operation used in Mambu to do Loan Refinancing (changing the interest rate and capital amount of a loan), Restructuring (changing the payment frequency or length of the loan) or both.

Manager
A type of user in Mambu. By default, the permissions associated to this type of user would allow any operation in Mambu except for editing Mambu's settings, creating and managing users.

Maturity
The date on which a fixed deposit becomes due and the client can withdraw the money.

Organization
Your MFI, including staff members and the different branches.

Password
A security code chosen when creating new users. They will then enter the password to login to Mambu and use the system according to the set of permissions defined for them.

Penalty
A fee that your organization may charge to clients when a specific term of the loan contract is violated.

Principal
The original amount that is borrowed or deposited, excluding interest, fees and penalties.

Product
Any specific type of loan or savings that your organization creates for its clients.
Any loan or savings account will be part of a product, so the terms and conditions defined when you create a product will then be used to set the accounts' constraints.

Product Actions
Correspond to the transactions that are automatically logged by Mambu, once the products are linked to GL Accounts.

Repayment
The amount that your organization's borrowers need to pay back on the dates determined in the repayment schedule. Repayments include principal, interest, fees and any penalties that might have been applied.

Savings Account
An account with an amount deposited by a client to earn interest according to the terms defined in the savings products.

Savings Plan
A type of savings product where the client can make regular deposits into the account.
It includes a maturity period before which the client cannot withdraw the money.

Staff
A type of user in Mambu with a default set of permissions that can be manually changed according to the user's specific role in your organization.

State
The state of an account in your organization. Loan accounts can be pending approval, approved, active, active (in arrears), closed (with obligations met), closed (rescheduled) or closed (written off). Savings accounts can be pending approval, active and closed.

Transaction
Any operation implying changes in the balance of an account such as deposits, withdrawals or disbursements. Mambu tracks all transactions and associates them to the clients' accounts where they occurred.

User
Anyone who works with Mambu. There are different types of users, each of them with a set of permissions that determine what they're allowed to access and do in Mambu.

Username
A short identifier, usually an abbreviation of the user's name which is determined when the user's profile is being created.

Withdrawal
1. The action of taking money out of a savings account.
2. Removal of a loan application from Mambu.

Write-off
The action of closing a loan account after determining that the amount won't be recoverable.
Written off loans will be automatically considered as an expense for accounting purposes.

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